The Professional Level of Pet Care
216-759-7387

By: Brenton | November 05, 2016

We are always doing our best to look to the health and well-being of our clients' pets and that of our human team members as well. Considering this, as a policy when temperatures or windchill fall below 15F, we modify outside type visits (dog walks, etc.) to a short "potty break" and then spend the remainder of the time engaging with them, and generally getting their mind's going and body active. Please, if you have pet jackets or booties or any other protective wear for your pets, have them available so we can see to the safety of your pet while he or she is outside. ALSO, when we are forecast to see significant snow fall, we do make all scheduled visits, however, the timing may not fall within our typical time frame of...

By: Brenton | June 20, 2016

Executive Pet Services is always trying to look to the best interests of our client's pets and that of our human team members as well. Considering this, as a policy when temperatures or heat indexes rise above 95F we modify outside type visits (dog walks, etc.) to a short "potty break" and then spend the remainder of the time engaging with them, and generally getting their mind's going and body active. ALSO, when we are forecast to see severe weather, such as tornados or flooding, we do make all scheduled visits, however, the timing may not fall within our typical time frame of arrival due to slow or dangerous travel conditions. In this type of weather we prioritize visits as follows: 

Priority 1: Pets on LIFE ...

By: Brenton | May 10, 2016

People always appeared to be shocked when I tell them I had to ‘fire’ a client.  Who turns business away, right?  They don’t seem to understand that providing a service is a two way street and we do occasionally have to tell people we will can no longer provide service to them.  We hate to do it and we don't want to, but sometimes there is just no other way around it.  We provide a premium service and want only the very best for your pets and expect that you do too. Following are six reasons that we may fire you as a client:

1. You Disrespect Our Policies

We have policies for a reason.  It makes sure that things run smoothly and there are no misunderstandings.  When someone disrespects our policies, ...